FAQ – Frequently Asked Questions:

How can I contact you:

Our customer service email is: support@coxhavenlimited.com

How long does it take to receive my order?

Most items ship within 2-3 days.

What payment methods are accepted?

Pay via PayPal; you can pay with your credit card if you don’t have a PayPal account.

What if I forget my password?

Click the link here and enter your username or email address. You will receive a link to create a new password via email.

What is your return policy?

Please contact us within 5 days via email with any shortages or damages. If an issue is due to a packing error, defect, or manufacturing issue, we will cover the cost to return the item. We will gladly take care of the problem.